GoTo Named IDC MarketScape Leader in SMB Unified Endpoint Management
GoTo also named a Major Player in four additional IDC MarketScape reports
GoTo, the leader in cloud communications and IT, today announced it has been named a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management (UEM) Software for Small and Medium Businesses 2025/26 Vendor Assessmenti. Additionally, GoTo was named a Major Player in the following four reports: IDC MarketScape: Worldwide Unified Endpoint Management Software for Frontline/IoT Devices 2025–2026 Vendor Assessmentii; IDC MarketScape: Worldwide Unified Endpoint Management Software 2025–2026 Vendor Assessmentiii; IDC MarketScape: Worldwide Unified Endpoint Management Software for Apple Devices 2025–2026 Vendor Assessmentiv; and IDC MarketScape: Worldwide Client Endpoint Management Software for Windows Device Management 2025–2026 Vendor Assessmentv. The report findings were based on an assessment of GoTo’s LogMeIn Resolve IT management and UEM platform.
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According to the IDC MarketScape, “SMBs should consider GoTo if seeking a secure, automation-rich UEM solution designed for flexibility, rapid onboarding, and MSP channel enablement, especially where resource optimization and cost control are critical.”
“GoTo’s recognition as a Leader in the IDC MarketScape for UEM for SMBs report reflects their strong commitment to creating an integrated, automation-driven, and security-first approach to endpoint management,” said Phil Hochmuth, Research Vice President for Endpoint Management and Enterprise Mobility at IDC. “GoTo’s LogMeIn Resolve can be a strong, comprehensive platform for SMBs to streamline device management, strengthen security, and adapt to the increasing demands of hybrid work environments.”
GoTo’s strengths as noted by the IDC MarketScape report include:
- The UI and workflow design focus on simplicity and accessibility, reducing the learning curve and administrative burden for small IT teams.
- Practical AI and automation, including no-/low-code automation and plain language reporting, free up administrative time and minimize resource demands.
- Partnerships with MSPs and white-label resellers, including Cognizant, broaden both support options and go-to-market flexibility for SMBs across regions.
- Embedded backup, recovery, and endpoint security through Acronis ensure that core IT assets are protected and that regulatory requirements are easier to meet in resource-constrained organizations.
“LogMeIn Resolve gives us the security and compliance we need, without compromise or complexity,” said Sheldon Liebman, Vice President at L&S Marketing. “It allows us to manage all our endpoints smoothly and intelligently with its comprehensive tools. Streamlined session documentation and remote workflows mean issues get resolved quickly, letting my clients keep working without disruption.”
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“We are honored to see IDC MarketScape recognize GoTo as a Leader in UEM for SMBs and a Major Player across all their UEM categories,” said Joseph George, General Manager of IT Solutions Group at GoTo. “We believe this recognition underscores our commitment to delivering powerful yet accessible IT tools that empower small and midsize businesses to do more with less. With AI-driven automation, built-in zero trust security, and an intuitive experience at its core, LogMeIn Resolve enables IT teams to focus on what matters most: supporting business growth and resilience in a rapidly changing world.”
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