Customer Success Stories

Voice Of Customer

SAM

🕧 2 minOVERVIEWSAM is the UK’s leading manufacturer of interior and exterior MDF moldings. The family-run business produces skirting and architrave, door linings, window board, stair accessories, kitchen moldings, picture frame moldings, cladding, fascia and soffit, decorative bargeboard, and window components. These products come in a variety of finishes including primed and unprimed, fully finished, or wrapped…
Voice Of Customer

Additive-X

🕧 2 minOVERVIEWFor 30 years, Additive-X (previously Express Group Ltd.) repaired printers and provided replacement parts for HP, OKI, Brother, Lexmark, and others. With more than 35,000 printer parts in inventory the company still supports printer repair in the UK and across Europe while also holding inventory on behalf of specific manufacturers, providing logistical support for their…
Voice Of Customer

Incubeta

🕧 2 minOVERVIEWOriginally founded to digitize the White and Yellow Pages in South Africa, Incubeta substantially expanded its business services through diversification in other forms of digital marketing and multiple acquisitions, evolving into an award-winning, digital media powerhouse with operations and offices across the globe. Incubeta’s international acceleration began in 2013 when it acquired Net Media Planet…
Voice Of Customer

Mous

🕧 2 minOVERVIEWMous (pronounced “mouse”) creates premium, industry-leading products with a laser focus on innovation and expansion. Founded in 2014, Mous designed a rugged, durable but stylish phone case for the iPhone, which they brought to market in 2017 after a record-breaking $2.5 million crowd funding campaign. KEY RESULTS:
Voice Of Customer

Cave Direct

🕧 2 minOVERVIEWCave Direct began as a hobby in 1979 when Bryan Gilhespy decided to import craft beer from Belgium and brewers all over the world. Many of those beers were very hard to find in the UK. Soon, the hobby grew into a full-fledged business that required Gihespy’s wife and two children, Colin, and Louise, to…
Voice Of Customer

Smartnumbers

🕧 2 minOVERVIEWSmartnumbers is on a mission to make voice communications safer and more secure while reducing fraud. Smartnumbers authenticates callers and detects fraudsters in real-time to create frictionless caller experiences for customers while saving clients millions in fraud losses. Smartnumbers works with some of the largest global organizations, covering a broad spectrum of sectors such as…
Voice Of Customer

Bob Davis Sales

🕧 < 1 minOVERVIEWMore than a decade ago, Bob Davis Sales moved from a paper-based operation to a digitaloperation, one you might consider first-generation. The company had three locations andeach location was run on a version of a legacy Sage instance that didn’t talk to each other,which was inefficient and time-consuming when it came to forming an accurate…
Voice Of Customer

Eagle Fence

🕧 < 1 minOVERVIEWMore than a decade ago, Bob Davis Sales moved from a paper-based operation to a digitaloperation, one you might consider first-generation. The company had three locations andeach location was run on a version of a legacy Sage instance that didn’t talk to each other,which was inefficient and time-consuming when it came to forming an accurate…
Voice Of Customer

Clive coffee

🕧 2 minEspresso and coffee-enthusiast Clive Coffee took the home barista experience to the nextlevel when its online sales business grew during the pandemic and it added a subscriptionservice and an educational component. But it soon became obvious that they couldn’t useQuickBooks, a separate eCommerce system, and order processing with inventory and gothrough the manual rotations needed…
Voice Of Customer

American Meadows

🕧 2 minOVERVIEWSince 1981, American Meadows (AMI) has been a popular online retailer of wildflowerseeds, perennial plants, flower bulbs, and vegetable seeds to consumers and corporations inNorth America. When the Vermont-based company outgrew its legacy software, it deployedAcumatica Cloud ERP gaining one integrated solution, a solid foundation for growth, and theability to pivot to work from home…
Voice Of Customer

Mous

🕧 2 minOVERVIEWMous’ co-founders saw a need for a rugged but well-designed and sleek phone case and tooka guerrilla marketing approach to appeal directly to customers. Sales took off but its siloed, multi-application financial system couldn’t scale fast enough as it added additional tech accessories.Mous implemented Acumatica, gaining a flexible, all-in-one business application that seamlesslyconnects to its…
Voice Of Customer

Quality Material Handling, Inc.

🕧 2 minWhen Hector and Brenda Pinto’s former employer had difficulty meeting payroll in 1991, Hector made the bold decision that the two needed to quit. Arriving at home that day, he set up a card table and began calling his customers. Although he wasn’t working for the company any longer, he told his customers he would…
Voice Of Customer

Portacool

🕧 3 minIf you’ve ever watched an NFL game taking place on a hot day, you’ve probably seen the large portable coolers on the sidelines made by Portacool LLC. Those aren’t large fans circulating hot air. Evaporative coolers use water to cool air naturally. Water flows from the top of the evaporative media, over, down, and through the…
Voice Of Customer

Design Studio

🕧 2 minFounded in 2007, Design Studio produces and exports quality, innovative, fashion-forward women’s apparel from Sri Lanka for the United Kingdom and European markets.  They design and manufacture a vast portfolio of blouses, dresses, skirts, trousers, and outerwear.
Voice Of Customer

Carlson-LaVine Inc.

🕧 2 minCarlson-LaVine Inc. is headquartered in Minneapolis, MN, home to some of the largest construction firms in the nation. For years, the business that Thomas Shamp acquired 35 years ago navigated the competitive landscape by becoming experts in healthcare, banking, and grocery construction.
Voice Of Customer

Alpha Insulation & Waterproofing Inc.

🕧 2 minFounded in 1982, Alpha Insulation & Waterproofing Inc. has over three decades of experience in commercial insulation, waterproofing, fireproofing, and fire stopping. In 2017, the company was acquired by Installed Building Products, Inc., which helped IBP expand into the large commercial construction market as a complement to its residential base.
Case Study

Phoenix Renovation and Restoration

🕧 2 minAlthough Phoenix Renovation and Restoration- New Window is a General Contractor specializing in insurance restoration fixing damaged residential and commercial buildings and properties, its real business is restoring hope.
Case Study

Dukathole Group

🕧 2 minFounded in Aliwal North, South Africa, 20 years ago, Dukathole Group became the country’s largest manufacturer of high-quality concrete bricks, reporting a 52% annual growth rate for the past decade as demand for its bricks exploded.
Case Study

Fabuwood

🕧 2 minHeadquartered in Newark, New Jersey. Fabuwood is a semi-custom kitchen cabinet manufacturer focused on delivering quality cabinets within five days of the order.